Gift Card Terms & Conditions

The following terms and conditions apply to sale and use of Gift Cards sold on www.auguststoreofficial.com:
Buying a Gift Card

  1. If you are buying a virtual Gift Card for someone, then it will be e-mailed to the recipient once your order for the Gift Card has been processed and payment has been taken. A copy will also be sent to you as confirmation of dispatch.
  2. If you are buying a physical Gift Card for someone, then it will be posted to the recipient once your order for the Gift Card has been processed and payment has been taken. An email will be sent to you as confirmation of its dispatch. Please note that shipping charges will apply to physical Gift Cards and this will be applied at check out.
  3. We are not liable for any failure or incorrect delivery of a virtual or physical Gift Card due to you failing to provide the correct, current or complete information about the recipient. It is your sole responsibility to ensure the accuracy and completeness of the information you provide about the recipient.
  4. We are not responsible for any Gift Card that is lost, stolen, destroyed or used without permission.
  5. We reserve the right to cancel a Gift Card if we deem such action necessary.
  6. Promotion or discount codes cannot be applied to the purchase of a Gift Card, with the exception of free shipping codes which can be applied to physical Gift Cards orders, unless otherwise notified by us.

 

Using a Gift Card

  1. No fees are imposed on August Store Gift Cards and they expires a (1) year later.
  2. Gift Cards can be redeemed against all products either on www.auguststoreofficial.com, or via telephone by calling Customer Care at +6017-6099146, seven days a week.
  3. Gift Cards are non-transferable, can only be redeemed on www.auguststoreofficial.com and not on any other site owned or controlled by the AUGUST STORE Limited or any of its affiliates.
  4. Gift Cards cannot be exchanged for cash or other products.
  5. If your order total is less than the value of the gift card, the remaining balance will be credited to your account as store credit and will be redeemed against subsequent orders. You may check your gift card balance online by emailing us at hello@auguststoreofficial.com. If you do not have an account on www.auguststoreofficial.com, we will set up a temporary account for you to hold any remaining Gift Card balance as store credit which can then be redeemed against your next purchase on www.auguststoreofficial.com. In order to access this temporary account, you will need the email which you used when placing your order using the Gift Card.
  6. If your order exceeds the value of the Gift Card, the remaining balance must be paid by credit or debit card.
  7. If you return products you have purchased using a gift card and the return is approved, the refund will be credited to your account as store credit and will be redeemed against subsequent orders. Standard return policy applies.
  8. All purchases made using a Gift Card will be subject to the terms and conditions on www.auguststoreofficial.com.
  9. We reserve the right to amend these terms and conditions at any time.
  10. Please refer to our privacy policy for more information on how we process personal data in respect of Gift Cards.

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