Privacy policy

 

August Store Official Privacy Statement

We take our customers privacy seriously and we will only collect and use your personal information as outlined below
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at hello@auguststoreofficial.com.

Collection of Personal Information
AUGUST STORE OFFICIAL does not sell, share or trade customers personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group  

When you made any purchase the personal information we collect may include your: 

  - Name
  - Delivery Address
  - Email Address
  - Telephone Number
  - Mobile Number

The personal information we collect from you will be used in some or all of the following ways: 

  - To deliver the products you have purchased from AUGUST STORE OFFICIAL.
  - To update you on the delivery of the product and for customer support                      purposes
  - To provide you with relevant product information
  - To process your orders and to provide you with the services and information            offered through our website and which you request
  - Further, we will use the information you provide to administer your account               with us; verify and carry out financial transactions in relation to payments you           make online; audit the downloading of data from our website; improve the                 layout and/or content of the pages of our website and customise them for                 users; identify visitors on our website; carry out research on our users’                     demographics; send you information we think you may find useful or which               you have requested from us, including information about our products and               services, provided you have indicated that you have not objected to being               contacted for these purposes

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on AUGUST STORE OFFICIAL  website, we will also use your personal information to send you marketing and/or promotional materials from time to time.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

 

Security of Your Personal Information
August Store Official ensures that all information collected will be safely and securely stored. We protect your personal information by: 
  - Restricting access to personal information
  - Maintaining technology products to prevent unauthorised computer access
  - Securely destroying your personal information when it's no longer needed for our record retention purposes

AUGUST STORE OFFICIAL uses 128 - bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. 


Disclosure of Personal Information
We will not share your information with any other organisations other than those third parties directly related to the delivery of the products you have purchased from AUGUST STORE OFFICIAL website. In exceptional circumstances AUGUST STORE OFFICIAL may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. AUGUST STORE OFFICIAL is committed to complying with the Privacy Act and the National Privacy principles. 

We may however use your contact information to send newsletters from us.

If you believe that your privacy has been breached by AUGUST STORE OFFICIAL please contact us at hello@auguststoreofficial.com and we will resolve the issue


Collection of Computer Data
When you visit August Store Official, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include: 
  - Your computer's IP address
  - Browser type
  - Webpage you were visiting before you came to our site
  - The pages with in AUGUST STORE OFFICIAL you visit
  - The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. 


Changes to the Privacy Policy
AUGUST STORE OFFICIAL reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site. 

Complaints about breeches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at hello@auguststoreofficial.com.

gust Store Official, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include: 
  - Your computer's IP address
  - Browser type
  - Webpage you were visiting before you came to our site
  - The pages with in AUGUST STORE OFFICIAL you visit
  - The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. 


Changes to the Privacy Policy
AUGUST STORE OFFICIAL reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site. 

Complaints about breeches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at hello@auguststoreofficial.com.

gust Store Official, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include: 
  - Your computer's IP address
  - Browser type
  - Webpage you were visiting before you came to our site
  - The pages with in AUGUST STORE OFFICIAL you visit
  - The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. 


Changes to the Privacy Policy
AUGUST STORE OFFICIAL reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site. 

Complaints about breeches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at hello@auguststoreofficial.com.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@auguststoreofficial.com or mailing us at:
August Store Official
285 Jalan Maarof Bukit Bandaraya Kuala Lumpur MY 59000

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@auguststoreofficial.com or by mail at
August Store Official
[Re: Privacy Compliance Officer]
Lot G2&5, Ground Floor, Bangsar Village, 59100, Kuala Lumpur, Malaysia
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